1. About This Privacy Policy

This privacy policy explains how the personal information collected when you use the websites, mobile applications and other services that link to this privacy policy (each, a “Website Portal”) will be used by the Hales & George that owns or administers the Service.

2. Collection of Information

The Website Portal collects information from you directly from your input.

The types of personal information that the Website Portal collects directly from you depends on how you interact with the Website Portal and may include:

  • Contact details, such as your name, email address, postal address and phone number;
  • Account login credentials, such as usernames and passwords for the Website Portal.
  • Payment information, such as a credit or debit card number;
  • Comments, feedback and other information you submit to the Website Portal.

The Website Portal does not collect information about you without asking and data you input is only used by Hales & George for administration of our clients.

Examples of information we DO NOT collect.

  • Computer, device and connection information, such as IP address, browser type and version, operating system, mobile platform and unique device identifier and other technical identifiers;
  • Usage data, such as click stream data, including date and time stamp, and referring and exit pages, search terms you used and pages you visited or searched for on the Service; and
  • For location-aware Services, the region, city or town where your device is located in order to provide you with more relevant content for where you are in the world.
3. Use of Your Information

We may use your personal information to:

  • Process and fulfill establishing a profile within Website Portal for downloading documents or upload documents or payments;
  • Respond to your requests, inquiries, comments and concerns;
  • Notify you about changes or updates to the Website Portal and our other products and services;
  • Invite you to participate in surveys, which help us improve out services;
4. Sharing of Your Information

We DO NOT share any of your information with anyone.

  • Our Website Portal providers, suppliers, agents and representatives, including but not limited to, editors, payment processors, customer support, email service providers, IT service providers, mailing houses and agents; to process the information for us based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

We also may disclose your personal information:

  • To (i) meet any applicable law, regulation, legal process or other legal obligation; (ii) detect, investigate and help prevent security, fraud or technical issues; (iii) enforce and protect our rights and properties; or (iv) protect the rights, property or safety of our clients, employees and agents.
5. Your Choices and Communications Preferences

You can manage your communications preferences when you register with the Website Portal, by updating your account preferences, by using the “opt-out” or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Website Portal whenever necessary.

6. Accessing and Updating Your Information

The Service may allow registered users to directly access the account information they provided and make corrections or updates to that information upon login at any time. The accuracy of such information is solely the responsibility of the user.

You may also request access to and correction of other personal information about you that you have directly provided to us through the Website Portal. To protect your privacy and security, we may require you to verify your identity.

If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request in accordance with our policies but some personal information may persist in backup copies for a certain period of time and may be retained as necessary to comply with our legal obligations and to resolve disputes.

7. Children’s Privacy

We do not knowingly collect information from children under the age of 18 or target the Website Portal to children under 18.

8. Data Security

We use a variety of administrative, physical and technical security measures intended to safeguard your personal information.

9. Cross-Border Transfer

Your personal information may be transferred to, accessed from and stored in servers and facilities located in your region or another country. We take steps intended to ensure that the information continues to be protected wherever it is located.

Privacy Shield Frameworks as set forth by the U.S. Department of Commerce. Please view these entities’ Privacy Shield Notice here. To learn more about the Privacy Shield program, and to view these entities’ certification, please visit www.privacyshield.gov.

10. Changes

We may change this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions, comments or requests regarding this privacy policy or our processing of your information, please contact Hales & George directly:

Hales & George
19040 Cox Ave #3
Saratoga CA 95070
(408) 255-6292
Email: reception@halesgeorge.com

Last updated: December 1, 2018